Privacy Policy

The explanations and information provided on this page are only general and high-level explanations and information on how to write your own document of a Privacy Policy. You should not rely on this article as legal advice or as recommendations regarding what you should actually do, because we cannot know in advance what are the specific privacy policies you wish to establish between your business and your customers and visitors. We recommend that you seek legal advice to help you understand and to assist you in the creation of your own Privacy Policy.
 

Information We Collect

We may collect the following types of information:

• Ticketing data – when you purchase through Eventbrite (name, email, payment details, postcode).

• Website usage data – via Wix Analytics, Google Analytics, and Meta Pixel.

• Contact information – when signing up for our mailing list or completing a form on our Wix site.

• Marketing preferences – such as survey responses, competition entries, or discount redemptions.

• Event media – photographs and video recordings taken at the event (see Photography & Media below).

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How We Use Your Information

We use your information to:

Deliver tickets, manage your booking, and provide customer service.

Send event information, updates, and relevant marketing (where you have opted in).

Improve our website and marketing through analytics and cookies.

Record and promote our events using photography and video (with safeguards in place).

Fulfil legal or regulatory requirements.

We will never sell your personal information to third parties.

 

Ticketing & Third-Party Providers

Eventbrite – Ticket sales and customer data are managed by Eventbrite, who act as a data processor on our behalf. Please see their Privacy Policy
.

Wix – Our website and email marketing are powered by Wix, who also process personal data collected through forms and mailing lists. See Wix’s Privacy Policy
.

Analytics – We use Google Analytics, Wix Analytics, and Meta Pixel to understand visitor behaviour and improve our site. Data is anonymised where possible.

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Cookies

Our website uses cookies to:

Store your preferences and improve your browsing experience.

Measure traffic and performance (Google Analytics, Wix Analytics).

Deliver targeted advertising through Meta Pixel.

You can disable cookies in your browser settings, but some website features may not work correctly if you do so.

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Photography & Media

Photography and video recording take place at all Live at Loseley events. Signage is displayed at entrances and across the site to notify guests.

By entering the event, you consent to being photographed or filmed. If you do not wish to appear in photographs, please notify a photographer at the event.

Images may be used in marketing, on our website, or on our social media channels.

Photographers will always seek verbal permission before featuring identifiable children in promotional imagery.

If you would like a published image removed, please email info@liveatloseley.com
 with a link, and we will take it down.
 

Your Rights

Under UK data protection law, you have the right to:

Request a copy of the personal information we hold about you.

Ask us to correct or delete your personal data.

Withdraw consent for marketing at any time.

Raise a complaint if you believe your data has been misused.

Requests should be sent in writing to: info@liveatloseley.com
 

Data Security

We take appropriate measures to secure your personal data and prevent unauthorised access. All data collected through Eventbrite and Wix is processed in line with their security standards and GDPR compliance.
 

Changes to This Policy
 

We keep our Privacy Policy under review and may update it from time to time. The latest version will always be published on this page.